Customised service is not merely creating customer relations, it is oriented towards customer delight. Every customer is an individual, hence special to us. When we are delighted to serve our customers, our customers too find our services delightful.

Developing trust
Quality of service,knowledge, expertise, courtesy and promptness – these are the hallmarks on which we develop trust and keep it.

Information exchange
Our customer relationship actually begins even before the sale. Each customer receives personal attention, and we make ourselves available at any time should our services be required.

Extended services
Saraswati Dynamics offers comprehensive Annual Maintenance Contract (AMC) beyond the warranties. Our readiness saves the customer, money and time both. Some of the highlights of extended services include:

• High quality customer support
• 24 hrs x 7 days “Service hot-line”
• Installation and Commissioning
• Operation and parts warranty
• Application guidance
• Training programmes.
• Original spares
  

Easy reach
Our website contains all information about the company and products, product listing and their specifications, technology updates and current news. Just fill up the feedback form and get immediate response.

Design and Development
Do you have a specific product in mind? Draw out the ecifications and hand them over to our sales representative nearest to you. We will even advise you if your specifications need modifying so that you get what you want – in the shortest time and at optimum cost.

Single Source Supplier
We provide our customers all the information, product and after sales service including technical and spares support which gives them the benefit of money and time saving.

Service Quality
The ISO 9001:2000 norms of the company are stretched beyond 100% satisfaction to define customer delight. Saraswati Dynamics assures 12 months warranty including spares and labor. The warranty period starts from the date of commissioning.

Add-on Warranty
Under our add-on warranty option, the warranty can be extended on mutually agreed terms and cost. The add-on warranty comes with a number of benefits for the customers. Installation and Commissioning The company’s engineers are given extensive training, who then ensure that each installation meets the highest quality standards laid under ISO
9001:2000.